Return Policy
Refund Policy
Thank you for choosing Mockup Fleet Designs. We appreciate your business and trust in our products. Please read this policy carefully before making a purchase, as it outlines our stance on refunds for our digital products.
Digital Products
As our products are digital files, they are exempt from being returned, exchanged, or refunded. Once a digital product is purchased and the download link is provided, the sale is considered final.
Why No Refunds?
Due to the intangible and irreversible nature of digital products, we are unable to offer refunds. Once a customer has downloaded the purchased file, it is not feasible to return or exchange the product. This policy helps us maintain the integrity of our business and continue providing high-quality digital assets.
Quality Assurance
We take pride in the quality of our digital products. Before making a purchase, we encourage you to review our product descriptions, specifications, and any available previews to ensure that the product meets your expectations.
Exceptional Circumstances
In rare instances where a technical issue prevents the successful download of the purchased file, please contact our customer support within 7 days of the purchase date. We will investigate the matter promptly and provide assistance to ensure you receive the product you paid for.
Contact Us
If you have any questions or concerns about our refund policy, feel free to contact our customer support team at info@mockupfleet.com.
Note:
This refund policy is subject to change without notice. It is the responsibility of the customer to review this policy periodically for any changes.
Last updated: November 20th, 2023